Privacy Policy

Last updated: April 30, 2026

At SolarZap™, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.

What We Collect

When you visit our site or place an order, we may collect:

• Personal information — your name, email address, phone number, and shipping/billing address
• Payment information — processed securely through our payment provider; we never store your card details
• Device & usage data — IP address, browser type, pages visited, and time on site (collected via cookies and analytics tools)

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and tracking updates
• Respond to customer service inquiries
• Improve our website and shopping experience
• Send promotional emails (only if you've opted in — you can unsubscribe anytime)
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to anyone. We may share your data with trusted third-party service providers (such as payment processors and shipping carriers) solely to fulfill your order, and only under strict confidentiality agreements.

Cookies

We use cookies to improve your browsing experience and gather analytics. You can disable cookies through your browser settings, though some features of our site may not function as intended.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at solarzaphelp@mail.com.

Security

We use industry-standard security measures to protect your information. All transactions are encrypted via SSL. While we take every precaution, no method of online transmission is 100% guaranteed to be secure.

International Customers

If you are placing an order from outside Canada, your information may be transferred to and processed in Canada. By using our site and placing an order, you consent to this transfer.

Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our site after changes are posted means you accept the updated policy.

Contact Us

📧 solarzaphelp@mail.com